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  1. #1
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    Default Customer can't or won't pay

    Real-Debrid

    With the economic downturn everyone is tightening the purse strings, work is hard to find and getting paid is sometimes even more difficult. Being paid on job completion is fantastic, but some larger companies insist on either 30, 60 or 90 day invoices.

    What have you done in these circumstances? We would like to hear your experiences.


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    Season ticket holder amestaper's Avatar
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    I usually work on a 7 or 14 day payment period (longer if I am on good terms with the client) and I haven't been paid by one builder for over a month. This is normal and I rarely get paid on completion of a job. In my experience private customers are usually quicker to settle the bill.

    I've already paid my bills to cover materials and expenses. Now I just have to sit tight and wait for the cheque to come. Obviously this will make a great place to vent my fury if it doesn't.

    Can we name any builders with bad reputations for ripping us off?
    Your messages are really important to us
    ...but not important enough to employ a sufficient number of support staff to answer them.

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    Quote Originally Posted by amestaper View Post
    Can we name any builders with bad reputations for ripping us off?
    Use discretion and be careful not to say anything libellous as it may come back and haunt you.
    .. but if you have good reason to do so and have been shafted by them, why not warn everyone to stay away?


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    Season ticket holder amestaper's Avatar
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    Finally!! It took 55 days and 3 reminders for a 7 day invoice to arrive by 2nd class post, and another 3 days to clear.
    This is definitely not fair play by the company who also poached a sub contractor while he worked for me.
    Your messages are really important to us
    ...but not important enough to employ a sufficient number of support staff to answer them.

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    Better late than never.


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    Senile Old Bastard the_tapeinator's Avatar
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    Default

    I presume you were paid in full? and did you know you can charge interest on the amount due after a certain time period for late payments., that may be worth looking into if it happens again. Do you want to name the guilty parties Alex?
    Jesus loves you........ everyone else thinks you're an arsehole.

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    Season ticket holder amestaper's Avatar
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    Thanks mate, I know about the late payments charge but have never used it. You would only want to use it as a last resort with companies you know you will never work for again. See this link to the Statutory Interest Calculator which is a brilliant webpage and it does all the arithmetic for you. Note that you can't add it to VAT payments.
    Last edited by amestaper; 08-02-2009 at 09:58 AM.
    Your messages are really important to us
    ...but not important enough to employ a sufficient number of support staff to answer them.

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    You could have charged 8% above the Bank of England base rate? That's now a (sarcastic) whopping 9%.
    I imagine an invoice for thousands of pounds could mount up quite fast and actually discourage companies from stalling on payments.

    More comments, ideas and solutions are welcome because late payments appear to be the biggest gripe on our poll also.


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